Warranty and returns
Submit it online. You will receive a confirmation with a case number straight away.
Submit a warranty claimFor all parts, with separate questions for particulate filters and catalytic converters. Add photos, the diagnostic report or the fitting invoice.Go to the form
Register a returnWithin 2 weeks of the invoice date, after that only on request. Always request the return in the webshop as well.Go to the form
How a warranty claim works
- Submit the warranty claim online, with photos or a diagnostic report.
- We assess your claim, usually within two working days.
- We let you know by email whether and how to send the part in.
- Only send the part after we have approved it, with the case number enclosed.
| Period | Within 2 weeks of the invoice date |
|---|---|
| After that | Only on request |
| Condition | Unused, not fitted, in the original packaging |
| Webshop | Always request the return in the webshop as well |
| Shipping | Only with a return number |